Warranty

At Screenshelf we acknowledge the importance of reliable warranties within the phone repair industry. We now offer a
comprehensive lifetime warranty on most of our phone parts and accessories. Our warranty is transferrable to the end user.

Our Unlimited Lifetime Warranty Covers:

Any manufacturing faults. Any design faults. Any part failures due to manufacturing process.

Our Unlimited Lifetime Warranty Does Not Cover:

Installation Damage Water Damage Intentional Damage Accidental Damage

Our Unlimited Lifetime Warranty Excludes:

Samsung Service Packs – 30 Day Warranty applies. Batteries – 12 Month Warranty applies.Normal battery life depreciation not covered.

Returns Procedure:

1

In the unlikely event you experience an issue with your item please contact us via email at sales@screenshelf.ie or via WhatsApp on 00353874517596 to request an RMA number.

2

We will assess your RMA request and reply to you within 24 hours.

3

We will provide you with an RMA number and instructions on how to ship back your item. Items are shipped back at the customer’s expense.

4

On receipt of the returned item, it will be examined by one of our technicians to determine the fault.

5

A replacement part, store credit or refund will be issued to the customer once the defect/fault is confirmed to be a manufacturing issue. No refund will be offered for any item returned that is deemed defective due to any non-manufacturing fault.

Refunds

Any item purchased within 30 days can be returned for a refund. The item must be in its original packaging and must be unused. The product must be in a resaleable condition on return to our
warehouse. Once the item has been returned and inspected by our warehouse team, a refund minus the original shipping costs will be issued to the customer.